At JR Chemical Sales, we are committed to ensuring your satisfaction with our products. If you need to return an item, please review our refund policy below:

Returns Restocking Fee: All returned items are subject to a 10% restocking fee. This fee covers the costs associated with processing the return and restocking the item.

Return Shipping: The buyer is responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Eligibility for Returns To be eligible for a return, items must meet the following criteria:

The item must be in its original condition and packaging. The item must be unused and free from damage caused by the buyer. Returns must be initiated within 30 days of the purchase date. Return Process To initiate a return, please follow these steps:

Contact our customer service team at sales@jrchemicalsales.net or call us at 504-358-5485 to request a return authorization.
Once your return is authorized, you will receive instructions on how to send the item back to us. Package the item securely and include the return authorization information. Ship the item using a trackable shipping service to ensure it arrives safely. Refunds Once we receive and inspect your returned item, we will process your refund. Please note the following:

The original shipping costs are non-refundable. The 10% restocking fee will be deducted from your refund amount.

Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.
Non-Returnable Items Certain items are not eligible for return, including: Custom or special-order items. Items that have been used or damaged by the buyer. Items returned without prior authorization. Contact Us If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with our products and services. Customer Service Contact Information:

Email: sales@jrchemicalsales.net
Phone: 504-358-5485 (Call or Text)
Website: www.jrchemicalsales.com

We appreciate your business and look forward to serving you!